Hospital Discounted Care Program
Are You Eligible for Discounted Care?
Your Rights as a Patient Under Hospital Discounted Care
If you need help paying a hospital bill, you can see if you qualify for discounted care. You can call Mt. San Rafael Hospital at 719-846-9213 to set up an appointment to see if you qualify.
Overview
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~ Hospitals and providers must limit your bills.
~ You must be offered a payment plan based on your income.
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~ Are not a citizen.
~ Are an immigrant.
Your Rights
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~ Check to see if you qualify for discounted care.
~ Check to see if you qualify for public health care coverage.
~ Be given a payment plan if you qualify.
Summary of New Law, starting September 1, 2022
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~ You may be able to get discounts on your health services.
~ You have the right to a payment plan based on your income.
~ To see if your household income qualifies you may ask the hospital where you received care or visit:
https://hcpf.colorado.gov/colorado-hospital-discounted-care.
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New Law About Bills from Hospital
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~ Your monthly bill cannot be more than 4% of your monthly income.
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~ The provider's monthly bill cannot be more than 2% of your monthly income.
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~ Once you make 36 payments, or
~ Pay the full amount due on your payment plan.
Public Health Coverage and Discounts
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~ The hospital must see if you are eligible for the following:
> Public health coverage and discount programs like Health First Colorado, Child Health Plus (CHP+), Emergency Medicaid, Colorado Indigent Care
Program (CICP), and hospital discounts.
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~ You have the right to have your eligibility checked for discounts.
~ You must ask to be checked for eligibility for discounts and public health coverage programs.
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~ Not checking to see if you qualify for programs, or
~ Not giving you discounts.
Bill Collection Under Hospital Discounted Care
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~ Do what is listed above.
~ Give you a payment plan if you are eligible.
~ Explain all the services and fees on your bill in your primary language.
~ Bill your insurance (if you have insurance).
~ Notify you they may send you to collections.
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Decision and Appeals
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~ An appeal happens when you do not agree with a decision.
~ You ask for your case to be reviewed for mistakes.
~ You have 30 days from the date the hospital gave you the decision to file an appeal.
~ For more information on how to appeal visit https://hcpf.colorado.gov/colorado-hospital-discounted-care or call 1-800-221-3943.
Complaints
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~ To file a complaint with the Department, contact 303-866-2580 or email hcpf_HospDiscountCare@state.co.us.
Important Program Documents
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For More Information
https://hcpf.colorado.gov/colorado-hospital-discounted-care